Choose a time
A defined service, known duration, and availability that can be shown to the customer.
WebOrbit services
Make booking a clear next step.
Customers need to understand the service before they choose a time or send a request. WebOrbit builds booking and inquiry experiences that connect that decision to the way your team schedules work.
Instant booking or a conversation first?
Some services have a defined duration and can be booked from available times. Others need a quote, a consultation, or a review of the request before confirming anything. The website should make that difference clear.
We help map the service information, questions, and scheduling rules around the real process. The aim is to make the customer's next step easier without promising an appointment your team cannot deliver.
Request a booking
An inquiry with the details your team needs before approving a date, scope, or price.
Small scheduling details shape the whole experience.
These decisions belong in the scope. A website can connect to a scheduling service or use a more specific booking flow, depending on the available tools and the business rules.
- Service duration, preparation time, and gaps between appointments.
- Which calendar or staff member controls availability.
- Time zones, location, and the information needed before the meeting.
- Whether a deposit or payment is required and how it is confirmed.
- The process for rescheduling, cancellation, and changes.
- Where the team receives requests and who responds.
Build the path people will actually use.
Understand the service
Show useful service details, expectations, and the correct booking or inquiry action.
Choose or request
Collect the details needed for the service and make the confirmation state clear.
Notify the right people
Connect the agreed calendar, confirmation messages, and team workflow.
Test changes as well as bookings
Review unavailable times, different devices, and the agreed rescheduling or cancellation paths.
A form submission is only the start.
Decide how a request becomes a confirmed appointment, who can change it, and how the customer hears back. A clear staff process matters as much as the booking screen.
If you already use a calendar or booking tool, we can assess a connection before proposing a replacement. Provider permissions, account settings, and supported workflows affect what can be integrated.
Public client work
Explore client work See the public experience.
Beauty & bridal
Glam by Shaza
A branded booking website and iOS companion app, with tools that help the team stay organized.
Read the public summary
Food & events
5 Sparrows Coffee
A welcoming site for menus, events, booking inquiries, and quick questions.
Read the public summaryQuestions before the next step.
Can I keep my existing calendar or booking provider?
Possibly. We review the provider, account permissions, and the workflow it supports. An existing tool may be a good fit, but the specific connection needs to be assessed before it is included in the project.
Can the website accept booking requests instead of instant appointments?
Yes. A request flow can collect service details and preferred dates for your team to review. The site should clearly distinguish a request from a confirmed appointment.
Can booking include a deposit or payment?
A payment step can be part of the agreed booking flow. We need to clarify when payment happens, what confirms the booking, which provider is used, and how changes are handled.
Let's make it work
Let's shape a useful next step.
Start with the business problem. We can discuss the right scope together.